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Meikle & Sons Property Management, LLC

These Service Terms & Conditions apply to services provided by Meikle & Sons Property Management, LLC unless a separate written service agreement, quote, or contract provides more specific terms. Where a specific written agreement contains terms that differ from these general terms, the specific agreement will control to the extent permitted by applicable law.

Service Disclaimer & Customer Responsibility

Meikle & Sons Property Management takes every reasonable precaution to perform our services safely and professionally.

Meikle & Sons Property Management is not responsible for damage to unmarked irrigation systems, hidden or underground wiring, buried utilities, concealed obstructions, or other hidden conditions located within the service area that were not disclosed to us prior to service. Customers are responsible for identifying and clearly marking any known underground systems, wiring, utilities, irrigation components, or other potential hazards before work begins.

Customers are also responsible for providing reasonable access to the property and designated service areas at the scheduled time.

Service Scheduling & Weather

Service schedules may occasionally change or shift due to weather conditions, route adjustments, equipment availability, staffing, or safety concerns. We will make reasonable efforts to maintain scheduled service times and provide notice of significant changes whenever possible.

Weather delays, including rain, excessive heat, snow, ice, storms, or other unsafe conditions, do not automatically constitute a cancellation of service.

When weather or unsafe conditions prevent a scheduled service from being completed, Meikle & Sons Property Management will make reasonable efforts to reschedule the service for the next reasonable available date.

A specific rescheduled date or arrival time is not guaranteed until confirmed by Meikle & Sons Property Management.

A customer does not automatically receive a refund or credit solely because a service was delayed or rescheduled due to weather when the company remains obligated to provide the contracted service.

Deposits & Upfront Payments

Meikle & Sons Property Management, LLC requires a 50% upfront payment for applicable services and projects unless otherwise stated in the customer's quote, invoice, or service agreement.

The upfront payment reserves scheduling and covers anticipated labor, materials, equipment, rentals, fuel, and other project-related costs.

Once a service or project has been approved and scheduled, the 50% upfront payment is non-refundable, except where a refund is required by applicable law or approved in writing by Meikle & Sons Property Management, LLC.

If weather, equipment availability, route changes, or other circumstances require us to reschedule, the payment remains applied to the scheduled service and the work will be rescheduled.

If a customer cancels after approval and scheduling, the upfront payment is not automatically refunded. The customer remains responsible for any completed work and approved costs already incurred.

The remaining balance is due according to the applicable quote, invoice, or service agreement. Seasonal contracts may have separate payment schedules.

Cancellations & Contract Termination

For one-time services, we require a minimum of 24 hours' notice for cancellations or rescheduling.

For monthly service contracts, we require 30 days' notice for cancellation unless otherwise stated in the applicable service agreement.

For seasonal or fixed-term contracts, cancellation and payment terms are governed by the applicable written service agreement.

Customers remain responsible for payment for:

Services already completed
Labor already performed
Materials purchased or ordered
Equipment or rentals committed to the project
Disposal costs
Other approved costs incurred on the customer's behalf

Cancellation does not automatically create a right to a refund or credit.

Any request for a refund, credit, or adjustment will be reviewed according to the applicable agreement, the circumstances of the cancellation, and applicable New Hampshire law.

Contract Renewal

Recurring and seasonal service agreements are valid only for the service period stated in the applicable agreement.

Service agreements do not automatically renew at the previous service price.

Before a new service period begins, Meikle & Sons Property Management may review and update pricing based on changes in labor, materials, fuel, equipment, disposal costs, property conditions, service frequency, scope of work, and operating costs.

A new agreement, renewal confirmation, or updated service authorization may be required for the following service period.

Scope Changes & Additional Services

Services are performed according to the scope described in the customer's approved quote, estimate, invoice, or service agreement.

Requests for additional work outside the original scope may result in additional charges. Additional charges may apply for additional labor, materials, equipment rentals, disposal fees, additional mowing or landscaping areas, additional cleanup, additional junk removal, snow or ice services, snow relocation, specialty disposal, changes in project scope, or other customer-requested work not included in the original agreement.

Service Delays & Rescheduling

If Meikle & Sons Property Management cannot complete a scheduled service because of weather, equipment issues, staffing, route changes, unsafe conditions, property access, or another circumstance outside of our reasonable control, we will make reasonable efforts to notify the customer and reschedule the service.

A rescheduled service remains part of the customer's approved service and does not automatically constitute a cancellation or refund.

For recurring services, the company may adjust the service date or route as reasonably necessary to maintain the overall service schedule.

Customer Access & Property Conditions

Customers are responsible for providing reasonable access to the areas included in the scheduled service.

Meikle & Sons Property Management may be unable to complete or may need to reschedule work when access is prevented by vehicles, trailers, locked gates, excessive debris, unsafe conditions, animals, concealed hazards, or other circumstances outside of our reasonable control. Additional labor or service charges may apply when conditions require work beyond the original approved scope.

Pet Waste

Customers are responsible for removing pet waste from service areas prior to our arrival. If pet waste has not been removed and it interferes with our ability to safely and properly perform the scheduled service, a pet waste cleanup charge may be added to the customer's invoice.

Late Payments

A 3-day grace period will be provided following the invoice due date. After the grace period, a $50.00 late fee will be charged to the balance that remains past due, unless otherwise stated differently in the service agreement.

If an invoice remains unpaid for 30 days or more, Meikle & Sons Property Management reserves the right to suspend services and/or pursue lawful collection remedies, as permitted by applicable law.

Acceptance of Terms

By requesting, scheduling, approving, or accepting services from Meikle & Sons Property Management, LLC, the customer acknowledges that they have had an opportunity to review these Service Terms & Conditions and agrees to the policies and responsibilities applicable to their service.

These Terms & Conditions are intended to supplement, and not replace, any applicable written quote, estimate, invoice, or service agreement.

Nothing in these Terms & Conditions is intended to waive, restrict, or limit any right or remedy that cannot legally be waived under applicable federal, state, or local law.

Meikle & Sons Property Management, LLC reserves the right to update these Terms & Conditions. Updated terms will apply to future services and agreements as permitted by applicable law.

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